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Stephen Wilkinson of Feasterville, PA found out the
hard way that errors with the slot machines are no fault of the casino. He
thought he had hit big money recently on the slot machines at the one of
Pennsylvania’s newly opened casino—Philadelphia Park, but within moments all
thoughts of how he would spend his winnings disappeared when casino
officials informed him that because of a slot machine malfunction he had not
actually won the money.
Afterwards, Wilkinson was given two comps for the buffet and basically told
to be grateful for even the comps because the casino wasn’t obligated to
give him even that much. Not satisfied with how the situation was handled,
Wilkinson has since filed a complaint with the Pennsylvania Gaming Control
Board to look into this slot machines malfunction.
Now the Board will investigate the matter to find out why exactly the error
occurred, and how to proceed from here in regards to the money Wilkinson
thought he had won. Though the casino said nothing more about the error with
the slot machine, the Board has found that the error may not have been with
the actual slot machine itself, but rather with the internal controls. If
this turns out to be the case, the Board could levy heavy fines on the
casino.
But others are still wondering why the casino is saying that the error was
common for the slot machines. According to a spokesperson for the Commission
that controls slot machines in New Jersey, the slots malfunction is not an
everyday occurrence in New Jersey—in fact they cannot recall it ever
happening.
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