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If you had asked someone six years ago to name the top
manufacturers of slot machines in the United States and abroad, you would
have no doubt heard the names WMS an International Gaming Technology (IGT).
Both of these slot manufacturers were well known and respected in the
industry for reliable slot machines. All of that seemed to shift for WMS
however, when in 2001 patrons found the glitch in WMS’s slot machine
software.
Credibility went out the window for WMS as did the casinos willing to
purchase slot machines from them. The problem came to light when a slot
machines player in a Detroit casino found a way to pile on credits to his
account, thus costing the casino money. The problem stemmed from the
software WMS had installed in the slot machines—it allowed players to fairly
easily, if they knew what they were doing, cheat the casinos.
Needless to say, even though WMS spent time and effort fixing the glitch in
their slot machines across the country, the damage had already been done.
Casinos were more reluctant to trust the slot machines and both faith and
stock in the company took a turn for the worse.
Taking that in stride however, WMS began development on a new operating
system for their slot machines that would have what is termed “computerized
guts.” The two years that WMS spent back at the drawing board seems to have
paid off because since 2003 when the new operating system debuted, WMS has
only seen upward trends in their stock and casinos have reported no problems
with the new slot machines.
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